Damage to the goods .

The goods always travel at the expense and risk of the buyer , therefore,
Artefiore snc ( e-shop irrigazionegiardinoonline.com ) is not responsible for deterioration , damage, damage that may occur during transport.
If at the time of delivery, the package shows signs of tampering or damage that could have compromised the integrity ' of the content , the customer must indicate the reserve and the observations submitted in writing on the receipt from the courier.

Artefiore snc ( e-shop irrigazionegiardinoonline.com ) puts the utmost attention and care in so do not have to cause damage to the products contained in the package.

Right of withdrawal

The sales of goods over the internet are regulated by law Legislative Decree n . 22-05-1999 185, which regulates the matter of distance contrattia that ' made outside of business premises. This standard establishes the right of cancellation by the consumer that is the chance ' to return the product purchased and obtain a refund .
This right and ' reserved only to natural persons and can not' be exercised by legal persons or persons acting for purposes relating to activities ' professional activity .

To exercise this right , and ' need to follow this procedure:

  1. Send a notice via email to This email address is being protected from spambots. You need JavaScript enabled to view it. which is the company that is referenced by the Shop irrigazionegiardinoonline.com indicating the order number for the product you want to return and possibly why.
  2. Send within 10 working days from receipt of goods a written notice by registered letter with acknowledgment of receipt to the following address : Artefiore snc via Milano 12 - 20060 - Mediglia (MI) Milan.
  3. Provide at his own expense and risk and using a courier of your choice, shipping the product carefully packed in the original packaging and complete with all accessories and in origin content .

Artefiore snc ( e-shop irrigazionegiardinoonline.com ) will by bank transfer to reimbursement for the cost of the returned goods (excluding first shipping fees ) within 30 working days following the dispatch of him , but not before receipt of the goods.

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